Shipping Policy

Shipping Policy

We ship eligible orders containing Japanese barbecue sauces, dipping sauces, gift packs, and branded merchandise to destinations accepted during checkout. Carrier coverage, local requirements, or item restrictions can limit service. The wording identifies the governing rule, the evidence that may be needed, and the available follow-up.

Preparation and carrier travel

Normal order processing takes about 1–2 business days. After dispatch, estimated carrier transit is 3–5 business days. These are separate estimates rather than guarantees, and weekends, holidays, weather, volume, customs, or carrier events may extend them. The wording identifies the governing rule, the evidence that may be needed, and the available follow-up.

Free-shipping eligibility and the final delivery charge appear at checkout. Customers must provide an accurate address, email, and phone number. Tracking is sent when available. The wording identifies the governing rule, the evidence that may be needed, and the available follow-up.

For delay, loss, a delivered scan without receipt, or shipping damage, contact us with the order number, checkout email, tracking number, issue summary, and useful photos. We will review the available carrier information and next steps. The wording identifies the governing rule, the evidence that may be needed, and the available follow-up.

For a practical view of the process, order preparation and carrier transit are separate periods, and tracking concerns should include the relevant order details. The wording identifies the governing rule, the evidence that may be needed, and the available follow-up.

Email: rkali7802@gmail.com
Mailing address: 17879 Frontier Rd, Mead, CO, 80542, United States
Phone: 303-986-8929